At Techify, I don’t just fix tech problems—I simplify your digital life. Whether it’s troubleshooting stubborn devices or providing ongoing support, you’ll always work directly with me, Keith, your personal tech concierge. My goal is to ensure that your technology works seamlessly without the stress of call centers or confusing instructions.
Answers to Questions You Didn’t Know to Ask
What is a personal tech concierge, and how does it work?
As your personal tech concierge, I’m here to handle all your technology needs. From solving everyday tech frustrations to teaching you new skills and keeping your devices running smoothly, you’ll always work directly with me—Keith. I get to know your unique setup and preferences, providing tailored support that’s stress-free and reliable.
What if I don’t even know what’s wrong with my tech?
No worries—that’s what I’m here for. Just tell me what’s happening (or not happening), and I’ll investigate, diagnose, and fix the problem. You don’t need to know the tech terms; I’ll handle it all.
Is Techify affordable? What if I have a tight budget?
Absolutely! I believe everyone deserves reliable tech support, no matter their budget. I’ll work with you to find a solution that fits your needs and budget, whether it’s a one-time fix or ongoing support.
Why should I choose Techify over a big tech service provider?
Techify is just me—Keith. You’ll never deal with call centers or generic solutions. I provide personalized, ongoing support tailored to your unique tech needs. When you work with me, I’m your dedicated tech expert, always just a message away.
What kinds of tech issues can you troubleshoot?
- The short answer: anything and everything. I specialize in solving a wide range of tech issues, including:
- Device setup and customization (smartphones, tablets, computers, and smart home devices)
- Slow internet or Wi-Fi connectivity problems
- Email, app, and software glitches
- Account recovery and password management
- Printer, Bluetooth, or smart device issues
- Troubleshooting streaming services and video calling apps
- Cleaning up slow or cluttered devices
- If it involves technology, I’m here to fix it or guide you to a solution.
What service options do you offer?
- One-Time Tech Consultations: Perfect for solving specific tech issues or learning a new skill.
- Block Session Packages: Buy multiple prepaid sessions at a discounted rate and use them when you need. Ideal for ongoing support without a subscription.
- Subscription Plans (Monthly or Quarterly): Ideal for those who want consistent, proactive support, including:
- Priority scheduling for all appointments
- Routine check-ins to keep your devices optimized
- Quick answers to small questions between sessions
- Tailored advice as your tech needs evolve
- Concierge Retainer Plans: High-touch, personalized service with exclusive access to on-call support, tailored scheduling, and comprehensive tech care.
How do you handle situations where a problem can't be fixed remotely?
If an issue requires in-person repair or specialized equipment, I’ll guide you on your best options, including reputable local repair services.
How do you determine pricing for your services?
I work with clients to find pricing that fits their budget. Whether it’s a single session, block sessions, or a customized retainer plan, I’ll collaborate with you to make it accessible.